Support

Open the app, go to Settings and tap Restore Purchases. Make sure you are signed in to the same Apple ID that made the purchase. If nothing is found, check that the purchase was made with that Apple ID.

Subscriptions are managed by Apple. On your iPhone or iPad open Settings, tap your name, then Subscriptions, and choose True Crime Coloring Book. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

The black outlines themselves cannot be colored, so tap inside an enclosed area instead. For very small areas, pinch to zoom in first and tap again.

Your progress is saved on your device only. Deleting the app can remove it, so export pages you want to keep by saving them to your photo library or sharing them.

Open the page, use the menu at the top right and choose to share or save the image. The app asks for photo library access only when you save an image.

No. You can open collections and color offline. A connection is only needed for App Store features such as purchasing or restoring.

Open Settings in the app and switch the music off. The score is optional.

Updates are delivered through the App Store. Open the App Store, tap your profile picture and pull down to refresh the list of available updates, or turn on automatic updates in your device settings.

Close the app completely and reopen it, then check the App Store for an update and restart your device. If the problem continues, contact us and include your device model, iOS version and a short description of what happened.